Choose Your Support
Our IT Help Desk offers multiple ways to get assistance during business hours:
Phone: Contact our call center for real-time help. (817) 257-HELP (4357)
Chat: Connect with us via live chat for real-time troubleshooting.
Online Ticket: Submit a ticket for consultants to respond to during business hours.
In-Person: Visit the Frog Pad walk-up location or book an appointment.
Knowledgebase:Explore our knowledgebase for self-help articles and instructions.
I Want to...
Behind every service and system is a team ready to help. Meet the people who make technology work at TCU.
Welcome New Horned Frogs
Congrats on joining the Horned Frog family! Explore essential technology resources, get connected, and start strong. Visit the Current Students page for tools, support, and everything you need to succeed on campus.
New Version of Outlook for Mac
The new Outlook for TCU‑owned Mac computers will be available starting June 30 once
you update and restart the app. You will be able to revert to the legacy Outlook until
Microsoft discontinues it in October 2026.
You will find new features available with the upgrade, and Microsoft provides extensive
resources to help with the transition on the Outlook for Mac landing page.
Join the IT Team
Are you passionate about technology and helping others?
Learn more about opportunities at TCU by following the links below.